At Grand Haven Health Group, we are committed to safeguarding the privacy and confidentiality of our clients and visitors to our website. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable privacy laws and regulations. By using our services or accessing our website, you consent to the practices described in this policy.
- Information We Collect: We may collect various types of personal information, including but not limited to:
- Contact information (such as name, address, email address, and phone number)
- Health information relevant to your care
- Demographic information
- Payment and billing details
- Communication preferences
- Use of Personal Information: We use the personal information we collect for the following purposes:
- Providing and managing home health care services
- Communicating with you regarding your care, appointments, and updates
- Processing payments and billing
- Personalizing your experience and tailoring our services to your needs
- Responding to inquiries, feedback, or requests for information
- Sending promotional materials or newsletters with your consent
- Conducting research and analysis to improve our services
- Complying with legal and regulatory requirements
- Data Protection and Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We maintain industry-standard security protocols and regularly review and update our security practices to ensure the ongoing protection of your data.
- Data Sharing and Disclosure: We may share your personal information in the following situations:
- With our authorized personnel and service providers who require access to the information for the purposes outlined in this policy
- In response to a legal obligation or request from law enforcement agencies
- To protect our rights, property, or safety, as well as the rights, property, or safety of our clients, staff, or the public
- With your explicit consent for specific purposes
- Retention of Personal Information: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely dispose of it.
- Your Rights and Choices: You have the right to access, update, correct, or delete your personal information. You may also withdraw your consent for specific uses of your information. Please contact us using the information provided at the end of this policy to exercise your rights or make any related requests.
- External Links: Our website may contain links to external websites or resources that are not controlled or operated by us. This Privacy Policy applies solely to the information collected by our website. We encourage you to review the privacy policies of any third-party sites or services you visit.
- Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we handle your personal information.